Users will know that the Windows boot sequence started properly when the Windows logo finishes loading. The only thing left to do is to input the login credentials and they can start working. What happens when users see a blue screen at startup instead of an animated Windows logo?
Computer Repair 911 calls this error the Blue Screen of Death (BSOD). This stop error prevents users from performing operations on the computer. A BSOD that shows up every startup indicates a problem in the computer’s hardware or software.
What troubleshooting steps should users perform to address BSOD?
Restart in Safe Mode
When users start the computer in safe mode, Windows bypasses loading typical software programs and hardware drivers. Once safe mode has finished loading, users can then perform troubleshooting steps, such as uninstalling faulty drivers or scanning for malware.
Launch Startup Repair
Some BSOD errors prevent safe mode from pushing through. For these cases, users can launch startup repair by going to the Advanced Boot Options screen. This tool automatically fixes any issues that prevent Windows from starting. Since the process is automatic, all users need to do is wait for the operation to finish. The process takes a while to complete so users need to be patient.
Perform System Restore
Not all issues can be fixed by the startup repair tool. When the tool fails to fix the problem, it will recommend users to perform system restore. This allows users to revert to a time when system settings and processes are still working correctly. System restore will not touch any personal documents. It may, however, uninstall some programs that were installed after the restore point. Users can reinstall these programs once system restore is complete.
These are the common fixes users perform when attempting to resolve any BSOD issues. Reinstalling a fresh copy of Windows should be the last resort as this procedure may require reformatting the hard drive.