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Why Get VPN for Your Business?

by Admin - on Aug 14th 2017 - Comments Off on Why Get VPN for Your Business?

A Laptop Connecting To A  VPNHackers and phishers are getting smarter and braver when it comes to stealing information they can use to their advantage or profit from. Security threats such as Firesheep, Wi-Fi spoofing and others require a higher level of protection. This is when a virtual private network or VPN tunnel software becomes advantageous for your business; here are other reasons to install this software for your company.

Reduce the Risk of Cyber Attacks and Breaches in Security

A VPN prevents hackers from breaching the security of your network, ensuring its safety from data or even identity theft. Symantec noted that cyber attacks are occurring more often compared to before, with an increase of 125% from 2014 to 2015. A virtual private network keeps your team out of public networks vulnerable to hackers.

Puts Clients at Ease

Your company’s information isn’t the only target of hackers they may also want the data of your clientele. If you gather data like names, addresses, contact information and others from your clients, a cyber attacker may want to get these as well. Allay the worries of your customers by using VPN. The latter secures this valuable information in another network, adding an extra layer of security to thwart hacking.

Stay within a Network

If an employee needs to travel abroad, you’d want them to stay within your network. A virtual private network makes this possible; because some countries restrict the websites a person can visit. For example, China blocks sites like Facebook and Google. If that employee needs access to some sites, they’ll need to use a particular IP address, which can be the country they came from.

Save Money

Using a VPN reduces your expenses and increases savings. With a virtual private network, you don’t have to spend on a long-distance leased line and charges on long-distance calls and you can reduce the cost for offloading support.

A virtual private network provides your company with many advantages, some of which include those mentioned above. Use one to not only protect information, but also reduce expenses.

Great Advertising Means Securing Your Deserved Market Share

by Admin - on Aug 11th 2017 - Comments Off on Great Advertising Means Securing Your Deserved Market Share

Laptop screen showing the words Ad CampaignAbout 99% of businesses in Singapore fall under the Small and Medium Enterprise (SME) category. Local owners and operators proudly comprise 84% of this number. This further proves that the country indeed has a booming economy.

However, the continuous growth of Singapore in terms of businesses and organisations also means that the number of your competitors is rising. This said, you should start looking at your current campaigns and make sure they are producing positive results. This is where hiring advertising services from agencies such as Singtel Media comes into play.

Keeping you standing out from the crowd

Advertising plays a huge role in raising awareness of your brand. When people do not know of your organisation, you can expect your client base to remain insufficient. This will then result in your business having difficulties keeping up with expenses and achieving success.

Advertising agencies use a wide array of strategic methodologies, allowing your enterprise not just to stay afloat, but to stand out from the competition. From television to digital, and from mobile to direct advertising campaigns, these companies have the much-needed tools, skills and expertise to meet the needs of SMEs.

Making the Internet work for your business

Web-based advertising is one of the areas advertising firms specialise in. The experts understand that the modern society now heavily relies on the Internet for most of their daily tasks. With 82.5% of the country’s population using the Web, you can leverage this to spread the word about your business.

Through combining targeted advertising and digital campaigns with other marketing strategies, you can reach thousands of people and let them know what your brand has to offer. Leave them with a long-lasting first impression, and they most likely will choose you over the competition.

As a Good Employer: Improving Workplace Safety and Keeping Everybody Healthy

by Admin - on Aug 6th 2017 - Comments Off on As a Good Employer: Improving Workplace Safety and Keeping Everybody Healthy

Work safety word on the cardA considerable number of employees succumb to work-related injuries in the course of their duties, putting your company in a tight spot. Luckily, you can take proactive measures and nip such disasters in the bud to keep all your employees safe.

The last thing on every employee’s mind when leaving home for work is not getting back. Due to workplace accidents, some people never live up to their promises of going home. In 2016, more than 60 people never made it home after kissing their families goodbye in the morning. Of course, you wouldn't want to be part of that.

Avoid Sure Disaster

Any incident at work can prove to be ruinous. It can cause you to incur millions in legal and compensation costs on top of losing a valued employee. The regulatory authorities might be breathing down your neck for the near future. Failing to comply with any of their recommendations could lead steep fines and legal actions. It can be bad for your reputation too, and you could have customers decamping to the competition. Hence, you need to take credible measures to create a safe working environment for everybody.

Engage an Expert

It's common for businesses to ignore small risk factors when ensuring safety, but it's what leads to sure disaster. For instance, a slip, trip, and fall accident can cause you a considerable amount of trouble. Legally, you are responsible for any harm in your premises. Rather than take chances, you should hire a safety expert to fix all these risk factors. They're professionals who can help create safety measures that suit your particular needs. They can even train your employees to keep safe.

Work-related accidents are unfortunate incidents that bear severe consequences for your company. Luckily, you can take proactive measure and eliminate the risk factors before they compound and keep your workers safe.

Fine Tuning Your Customer Service Systems

by Admin - on Aug 4th 2017 - Comments Off on Fine Tuning Your Customer Service Systems

Customer Care on a Laptop ScreenExceptional customer service has replaced hard selling in raking in business from the consuming public. Is your game plan up to date? Browse through these four reminders just to be sure you're always improving.

Manage Your Phone Calls

The best service experience over the phone is speaking to an actual CSR after the third ring, but as businesses grow this is not always possible. Having the phone ring without anyone picking up make callers doubt whether the number is correct or still in use. 

Don’t risk your customers thinking they have the wrong number and give up calling altogether. Invest in message on hold services. Professional voice talents can control the quality of their voices and speech to exude confidence, compassion and positivity. With message on hold services, you can even promote your products and send out announcements.

Take Customer Service Training Seriously

Browsing through customer service tips online can make all the steps seem self-explanatory. Is training essential? The answer is yes. Customer service training lends insights to human behavior. Why do these clients become irate? What was wrong with the representatives’ response? Training answers these questions better. 

Add to this the shared experience of other participants; your customer service representative will know better what to expect. Another important aspect of actual training is learning to manage one’s own emotion after receiving poor treatment from customers.

Standardize And Document Your Approach

You may think that your staff knows what to do, but consistency in quality can be best achieved by rolling out standard how-tos for answering the phone, handling customer issues, responding to odd customer questions, catering to unexpected requests and so on. After you decide on guidelines, have them on paper in good order.

Hire With Customer Service In Mind

The emotional intelligence and compassion required to be patient with and help others should be one of the qualifications of your staff. The new thrust, particularly in small and medium enterprises, is to spread out customer relations responsibilities all throughout the organization. It is, after all, an attitude, not a single department.

To get ahead and stay ahead, customer centricity should be embedded in a team’s culture, documented procedures, and communication tools. 

How To Plan Your Trip More Effectively

by Admin - on Aug 3rd 2017 - Comments Off on How To Plan Your Trip More Effectively

Two tourists navigating using a mapPlanning a trip can be a stressful experience, especially if it’s your first time doing it. You may find it difficult to choose a destination given the many options available. But there are ways to simplify the process and avoid the stress.

Visit Widget shares some tips on how to plan your travel to Asia or any other part of the world successfully.

Create Your Rough Itinerary

The first step is to decide where to go. With an exact initial destination in mind, it is easier to plan the initial phase, such as the type of clothes to bring, the transportation options available, the medicine you should bring, and the amount of money you need. You can then determine which places to go to next, such as nearby cities or countries, and your exit city when you have to fly to another continent.

Use Travel Apps

Technology has revolutionized travel. You don’t have to carry a Lonely Planet guidebook all the time. A quick Google search allows you to find the places you want to go to and the activities you want to try. A travel app can also help you plan your trip and choose a destination. These apps may display reviews and recommendations by like-minded travelers, making it easy for you to avoid scams and tourist traps. They also enable you to visit the most famous destinations or at least those you are interested in.

Determine the Length of Your Trip

You don’t have to set an exact return date, but a rough idea on when allows you to remain flexible. A little flexibility enables you to find promotions and great deals on flights or land trips. It also allows you to monitor your budget and avoid overspending.

These travel hacks allow you to plan your trip successfully. Proper planning relieves stress and gives direction to your adventure. After the planning stage, all you have to do is book your flight and pack your bags.

3 Reasons You Need Effective Home Water Filtration System in Australia

by Admin - on Jul 27th 2017 - Comments Off on 3 Reasons You Need Effective Home Water Filtration System in Australia

Water filtration system at homeNormally, people in Australia do not have to worry about their water supply, as the Australian Drinking Water Guidelines have clearly emphasised the absence of harmful chemicals or pathogenic microorganisms. Unfortunately, most safe drinking water gives off a lingering smell and a strange taste of disinfectant. These issues have eventually prompted many Australians to turn to a water filtering system.

To solve the need for a purified water without the taste and smell of chemicals, a cooling tower water filtration may be ideal.

Water filtration system removes sediments.

The mechanical filters that get rid of the dirt and other unwanted particles in water can consist of impurities like sediments, which cause an unpleasant taste. Through an effective water filtration, the fine sediments can be screened out.

Water filtration system lowers chlorine level.

Chlorine is used by most water utility companies to treat drinking water due to its low cost, ability to kill bacteria in water, and ease of use. Although it disinfects, it can also create an unpleasant smell and taste — aside from the fact that it can form hazardous compounds when it reacts with some metals. With the activated carbon filter of water filtrations, you can remove the unpleasant smell and taste from water.

Water filtration system removes water contaminants.

Toxic when ingested, lead is removed to prevent seeping into the water supply via filtration equipment that specifically gets rid of the metal. As for those that use water from a well source, health agencies recommend an annual test for lead and other contaminants.

An efficient water filtration system can filter the water at the faucet attached to, in which the water supply becomes filtered. In fact, some water contaminants like the microbes and chemicals may even be caught and destroyed via a piece of filtration equipment that comes with the system.

 

3 Features To Look For in a Disability Management System

by Admin - on Jul 25th 2017 - Comments Off on 3 Features To Look For in a Disability Management System

A PWD manipulating a computerLong gone are the days when physically challenged people were looked down upon and had to depend on their family members, friends or carers for almost everything they needed to do. Today, with the help of a disability management system, both persons with disabilities (PWDs) and disability carers can use cloud-based platforms to schedule their tasks and manage their finances conveniently.

Most providers of these platforms ensure their compliance with stringent industry standards, especially the rules on safety against cyber security threats. But still, there are other critical qualities you need to consider when looking for a disability management platform to use. These include:

Care

Every disability management platform should show a sense of care to its end users in every detail—from the user-friendly interface to helpful tools and features.

Control

Most people use disability management systems to manage their finances. PWDs track where their disability funding goes while carers utilise the platform to take better control of their income. For that reason, it is advisable to choose a platform that offers the degree of independent control that suits your needs.

Convenience

This quality might have come last, but it is one of the primary features that should stand out in every disability management platform. The term convenience here entails availability whenever you need to use the platform and ease of accessibility.

Every time you are shopping for a disability management system, assess the level of care, control and convenience that the platform promises to deliver. If you determine that the manufacturer has compromised on any of these three factors, look somewhere else. After all, these three factors dictate the disability management platform’s level of quality, thus, considering any of them lightly may affect your everyday tasks.

Protecting Your Company’s Finances with Cloud ERP

by Admin - on Jul 20th 2017 - Comments Off on Protecting Your Company’s Finances with Cloud ERP

Employees working with a financial management softwareMoney is the lifeblood of a business, says Dana Griffin, which makes the finance department the nerve centre. It is only necessary for the finance and accounting department to ensure their operations’ efficiency. Finance is a core function of any company and it is a must that they meet regulatory standards as well as strict deadlines to ensure the business runs smoothly.

Errors and delays are inevitable yet despised in the world of finance. How can the finance department have efficient operations yet still meet the company’s competitive demands?

Risk Management

ERP is like the central nervous system of every company. It stores information and makes this data available to those who need it. The corporate sector’s financial management systems handle tasks that are both time-consuming and expensive to manage. Afterwards, they provide you tools that could allow your clients to do their job in doing business with you.

With the Cloud, there is no more need for employees going back and forth from each office to retrieve documents from the department. Just one click on the Cloud will redirect any relevant information from the system to the employee.

Security is Vital

Many Cloud systems are communal, which gives the impression that your data in that virtual sphere is not secure. Data, however, is even less secure when dealt with physically. All offices and workstations are vulnerable to theft – storing data on technological platforms lessens the risks for file breaches.

Since data centres are not foolproof, it is important to employ an IT professional who is knowledgeable in dealing with the Cloud. Although it might make some business owners dubious, entrusting your Cloud with an outsourced provider will give you more accurate and efficient system processes. Cloud professionals know hack-resistant software should protect that data and require authorised entrance in cases of intrusion. Security is what you need for your company and they will provide you just that.

The Cloud has revolutionised the way businesses get work done, making it the de facto IT infrastructure. When a company agrees to lessen risks of information breaches, the more trustworthy it will be as a business.

The Wonders of Barcodes: What are They really?

by Admin - on Jul 14th 2017 - Comments Off on The Wonders of Barcodes: What are They really?

Photo of a barcode and a scannerGrocery checkout counters are one of the most common innovations long before the era of tablets and cellphones replaced them.

Who would not be fascinated with that gun that emits light and makes a sound every time the cashier uses it to scan a product. Not to mention the sound of the cash register with the cashier’s fast fingers that make the job look a lot easier than it is.

Those guns are barcode readers. Most people know what a barcode is. It is that zebra lines-like image on every product that has numbers below. But, how do they work and why is a special barcodes printer needed to print them?

How do barcodes work? 

Barcodes are unique numerical combination assigned to each product known as Universal Product Code (UPC). This code aims to help grocery stores speed up the checkout process and have a more organised inventory of their goods.

Each code represents information. This includes the country of origin, item, manufacturer, and price. All these information find storage in a single database you can easily change without changing the barcode itself (i.e. price increase).

The zebra lines, on the other hand, represent the numbers. Each code is divided into seven units and colour-coded to represent numbers from 0-9. You can do this in such a way that even though you scanned the item upside down, the computer would still be able to identify them.

How do you print them? 

There are now two kinds of barcodes. Aside from the traditional (linear) zebra one, 2D barcodes (i.e. QR codes) are also making its way to the market.

You print barcodes via direct thermal printing or thermal transfer printing. Direct thermal uses a heat-sensitive layer that does not use a ribbon or ink to print. This is not a recommended choice as it usually fades and can last for only about a year.

Thermal printing, on the other hand, uses ribbons to print on the labels, and they last longer as it is fade-proof.

Thanks to barcodes, buying things from your local grocery became very convenient. 

3 Accidents Commonly Encountered in Labs

by Admin - on Jul 13th 2017 - Comments Off on 3 Accidents Commonly Encountered in Labs

Medical technologist is working in the laboratoryLaboratories are great settings for cultivating scientific curiosity and knowledge, where theories are put into practice and see the results of applications firsthand. In most educational institutions, labs are well-equipped with various tools and chemicals for experiments, ranging from basic tests to relatively advanced ones.

As with any environment that involves scientific equipment and inexperienced hands, accidents can happen. The following are some of the most common mishaps in laboratories populated with students who are either too excited or too preoccupied/uninterested in listening to instructions.

Spills and Breaks

Glassware is a general lab fixture, thus dropping and spilling its contents are frequent occurrences (especially for the more careless types). Reinforcing the virtue of attentive, step-by-step operation and handling of chemicals helps minimize accidental spills – and their potentially disastrous consequences. Having a handy spill kit nearby is also advisable for safe and proper clean-up of spilled fluids, should they occur.

Heat and Chemical Burns

Improper handling of hot tools and chemicals often results in severe burns. Using tongs and water baths prevent any harmful contact with hot surfaces. Emphasise the importance of using protective clothing like gloves and coats. Never underestimate the volatile nature of certain chemicals by measuring them carefully, and using only appropriate containers for transfer and storage.

Contamination

Washing hands before and after lab sessions are constant reminders for a reason. Hand-washing procedures prevent students from carrying whatever foreign substance they interacted with outside of the lab – risking contamination of other surfaces (tables, clothing, etc.) and causing illness or other harmful complications. Make hand-washing with clean water and soap for strict compliance for anyone who enters and exits the lab.

Briefing students and colleagues alike on safety rules not only prevents catastrophic lab accidents, but it is also an indication of a successful learning environment. Spending appropriate time on imparting safty measures is equally important as the knowledge shared inside the lab.

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